Privacy policy
At ELESHOP.MY, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, services, or interact with us. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1. Information We Collect
1.1. Personal Information
We may collect personal information such as your name, email address, phone number, shipping address, and payment information when you place an order, create an account, or interact with us through our website or other communication channels.
1.2. Usage Data
We may automatically collect certain information about your device, browsing actions, and patterns when you visit our website. This may include your IP address, browser type, operating system, referring URLs, and other information about how you interact with our website.
2. Use of Information
2.1. Provide and Improve Services
We use the information we collect to process your orders, provide customer support, improve our services, and enhance your experience on our website.
2.2. Communication
We may use your contact information to send you updates, promotional materials, and other information related to our products and services. You can opt-out of receiving such communications at any time.
2.3. Legal Compliance
We may use your personal information to comply with applicable laws, regulations, or legal processes.
3. Sharing of Information
3.1. Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies. These service providers are obligated to protect your information and can only use it to provide services to us.
3.2. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.
3.3. Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
5.1. Account Information
You may review, update, or delete your account information by logging into your account or contacting us directly.
5.2. Cookies and Tracking Technologies
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.
6. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will promptly delete it.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at inquiry@eleshopmy.com.
By using our website or providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.